If you are not satisfy with our products and want a refund, please return the package to us firstly and you will get refund, but you must contact us within 7 days after you receive it. It means after the day when you received the package, you have 7 days to contact us to solve the return or other problem, we don’t provide return service after 7 days. We must clear it that the costume is not worn&used or we can’t provide refund, and the package should includes all clothing parts. Also we don’t have return label or don’t provide return shipping cost, so you will pay return shipping cost by yourself.

(Tips: we don’t accept customize order return, because customize size costumes can’t be re-instock and it’s no useful for us, that issue will be in consultation)

That’s our refund policy, thank you for your understanding.

Please feel free to contact us by email [email protected] if you need any further information.

Thanks and regards.
CosplayORG